In order to receive urgent care EU citizens must have a European health insurance card. It is also useful to have commercial insurance. Commercial insurance is essential for citizens of non-EU countries, otherwise medical care must be paid for in cash.
For medical attention in the Czech Republic certain standard fees are charged. 30 CZK to visit a doctor, 90 CZK for treatment in accident and emergency, 60 CZK per day spent in hospital and 30 CZK for each item on prescription.
In the case of a problem two emergency numbers can be used
112 – the universal emergency number which will connect you to police, fire and ambulance services. This number can even be called from a mobile phone without credit or a SIM card. The operator, who can give advice in foreign languages, will be able to determine your present location.
155 – the emergency number for ambulance services in the event of danger to life or health and wherever medical attention is required. The operator will give advice on first aid until an ambulance arrives
For common illnesses such as flu, diarrhoea or migraine which you can treat yourself, it’s best to go to a pharmacy and buy some medication; the range is the same as in the rest of Europe.
Pharmacies throughout Prague are open on working days and their expert staff can give you advice on the best medication.
If you need medication during the night or at the weekend you can go to a 24 hour pharmacy.
Injuries and teeth
With injuries and illnesses which require medical attention you should go to the specialist departments of Prague’s hospitals. There you will be expertly examined and, if necessary, hospitalised or transferred to another clinic. These services operate around the clock.
Prague City Authorities operate the City Polyclinic on Spálená street in the city centre. It provides complex medical care and also has an emergency dental service which operates on weekdays from 7pm and 24 hours at weekends.