If a problem arises there are two emergency numbers you can use.
112 – the universal emergency number which will connect you to police, fire and ambulance services. This number can even be called from a mobile phone without credit or a SIM card. The operator, who can give advice in foreign languages, will be able to determine your present location.
158 – the emergency number for Police (Czech Republic) which should be used to report situations requiring immediate response in the case of danger to life, health or property, to report public disorder or give information in connection with a crime, a missing or wanted person, a car theft, accident, explosion, natural calamity, road accident or a towed vehicle.
Keep money in a closed bag
Prague has a good security camera system capable of revealing even petty crime. However, it is advisable to be careful in the city centre. This applies especially to Královská cesta (Royal Way), the city centre from Karlovo náměstí (Karlovo Square) to Národní divadlo (the National Theatre), the park by the main railway station and Florenc bus station. You should also take care of your belongings on trams and metro trains travelling through the city centre.
It’s best to keep passports, money and electronics in a closed bag and avoid crowds. Violent crime is very rare in Prague.
If you are unlucky enough to have something stolen, report to the nearest police station (Policie ČR Czech National or Městská policie City Police). For tourists in such a predicament the best place is Můstek police station where interpreters are available. In the city centre you will also find police officers on foot-patrol or on horses.
In popular tourist areas (Prague Castle, Old Town Square, Wenceslas Square) there are mobile police units in Renault Master vehicles.
Avoid “Residents Only” parking
One problem that tourists may cause themselves is bad parking. Most parking places in Prague 1, Prague 2, Prague 3, and Prague 7 are reserved for residents with a parking permit. In these places the roads are marked with a blue line.
No-one can park there without authorisation and the police are very strict in enforcing this regulation – your car can be towed away to a car pound and for the first day you will have to pay at least 1450 CZK plus a fine. You can find out if your car has been towed on the website Prague City Police.
If your car is wheel-clamped call the police on 156. In this case too you will pay a fine.
For tourists it is therefore advisable to travel around Prague by public transport or at least use fee-paid car-parking, the cost of which is around 40 CZK an hour.
Taxis park in a Fair Place
Prague City Hall has set maximum fees for taxis: these currently stand at 40 CZK boarding fee, 28 CZK per kilometre and 6 CZK per minute waiting (an approximate charge for a journey from the airport to the city centre would be about 400 – 500 CZK.)
A taxi driver who charges higher rates is breaking the law. As a passenger you have the right to a receipt at the end of the journey. If the charge seems to be excessive call the City Police on 156 or send a complaint. Taxis must be clearly marked and must display the charges on the window. Check that the driver switches on the taxi-meter at the start of the journey.
It is not advisable to stop a moving taxi in the street. Call a taxi in advance through a dispatcher. Tourists can be sure of a reasonable price at Taxi Fair Place ranks, which are located in the city centre.