The main reason for setting up PCC was to provide a central point for citizens and visitors which they can contact if they have any queries or when dealing with various life situations which require co-operation with individual city institutions.

What services does PCC provide?

  • Contact details about Prague City Hall, city districts and organizations
  • Information about the jurisdiction of individual organizations and their departments
  • Help when dealing with various life situations
  • Information about cultural, social and sport events in Prague
  • Information and technical support for the following city projects:
  • Opencard
  • I know how I drive
  • e-School
  • ENVIS
  • Wireless Prague
  • City Investor Department’s constructions

Contact details

At present, the following means can be used to communicate with PCC operators: telephone, e-mail or electronic form.  

Contact hours

PCC can be contacted on weekdays from 8 a.m. to 5 p.m.