In its autonomy, Prague City Hall performs tasks assigned by Prague City Assembly or Prague City Council.
The organizational structure of Prague City Hall, including the names of the organizational units and the names of positions of department heads is set by the organizational rules. The basic organizational units are departments, which are further divided into individual units. Secretariats of the members of Prague City Council are special organizational units. For the performance and security of certain activities, departments can be integrated into higher organizational units.
Prague Contact Centre serves both Prague citizens and visitors to the capital city as the easiest link with Prague City Hall, individual city districts and city organizations. It helps them to handle various life situations and informs them about cultural, social and sports events held in the City of Prague.
At present, Prague Contact Centre can be contacted by phone on 1244 (Monday- Thursday 8:00-18:00 h, Friday 8:00-16:00h) or anytime by e-mail at firstname.lastname@example.org.