The main reason for setting up PCC was to provide a central point for citizens and visitors which they can contact if they have any queries or when dealing with various life situations which require co-operation with individual city institutions.

What services does PCC provide?

  • Contact details about Prague City Hall, city districts and organizations
  • Information about the jurisdiction of individual organizations and their departments
  • Help when dealing with various life situations
  • Information about cultural, social and sport events in Prague

Contact details

At present, the following means can be used to communicate with PCC operators: telephone, e-mail or electronic form.  

Contact hours

PCC can be contacted by phone on Monday-Thursday 8:00 - 18:00 h, on Friday 8:00-16:00 h or anytime on e-mail at